Terms & Conditions:
Check-In & Check-Out Details:
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Check-In: 14:00 PM
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Check-Out: 10:00 AM
Key Collection:
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Location: Please collect and return the keys at Calibre Security, located at Lyme Rd S, Village Centre, St Francis Bay, 6312.
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Property: 58 Canal Road, Vermaak Household
Booking and Payment Terms:
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Reservation Confirmation:
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A reservation is confirmed upon receipt of a 50% deposit.
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The remaining balance must be paid 14 days prior to arrival.
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Payment Methods:
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Payments are accepted via credit/debit cards, bank transfers, and secure online systems.
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Cancellation Policy:
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Full refund if canceled 14 days before check-in, except during December and Easter weekend.
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No refund for cancellations within 14 days of check-in.
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No refunds for bookings during December and Easter weekend regardless of cancellation date.
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Force majeure events may result in refunds or rebooking.
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No-Show Policy:
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No-shows will be charged the full booking amount.
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House Rules:
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Occupancy:
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Maximum occupancy for 58 Canal Road is 12 guests.
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Noise:
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Excessive noise is not allowed. Complaints may result in fines.
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Pets:
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No pets allowed.
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Smoking:
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No smoking inside the property.
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Open Fires:
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No open fires are allowed due to the historical risk of fire in the area.
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Damages:
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Guests are liable for any damages or breakages and must replace or pay for the damaged items.
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Cleanliness:
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Excessive cleaning may incur additional charges.
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Liability:
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The owner is not responsible for accidents, injuries, or loss of personal belongings.
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Guests assume the risk of any harm arising from their use of the premises.
Amendments
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We reserve the right to amend these terms and conditions at any time. Changes will be communicated to guests.